Digital Experience

UX/UI Design

Design from what people are trying to do, tested before it is built.

Overview

Design goes wrong when it starts with screens. We start with the task — what someone came to do, what stops them, what they do instead — then prototype and test with real users before engineering commits. Finding a problem in a prototype costs an afternoon; finding it after launch costs a release.

What the engagement covers

  • Research with the people who actually use the thing
  • Journey mapping that records where people currently give up
  • Prototypes tested before a line of production code is written
  • A design system, so the tenth screen costs less than the first
  • Accessibility designed in, and checked against WCAG

What you leave with

  • Designs validated with users, not with opinions
  • A component library engineering can build directly from
  • Fewer changes discovered late, when they are expensive

UX/UI Design, scoped to your estate

Tell us where you are and what it has to be worth. We will come back with a scope, a sequence and a number.