The full arrangement: we own running the infrastructure, you own the direction. It works when the boundaries are written down, the reporting is honest, and you keep the knowledge and access to take it back — which we build in deliberately, because an arrangement you cannot leave is one you cannot trust.
Managed IT Services
Managed Infrastructure
We take the estate on, end to end, against a service level.
Overview
What the engagement covers
- A transition period with knowledge capture and documentation
- Service levels with credits, and reporting against them
- Full operational ownership: monitor, patch, respond, improve
- Continuous improvement targets, not just steady state
- Exit provisions and handover material kept current throughout
What you leave with
- One accountable party for the estate running
- Performance reported against agreed numbers
- The ability to take it back in-house whenever you choose
Managed IT Services
The rest of this practice
Managed Infrastructure, scoped to your estate
Tell us where you are and what it has to be worth. We will come back with a scope, a sequence and a number.